Last Updated: 03.28.2025
1. Introduction
Welcome to SpinGenie Casino (“the Casino”, “we”, “our”, “us”). By accessing and using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before registering and playing.
2. Eligibility
2.1 You must be at least 18 years old or meet the legal age requirement in your jurisdiction to access our services.
2.2 You must reside in the United Kingdom or another jurisdiction where online gambling is legal.
2.3 We reserve the right to request proof of age and identity at any time to verify compliance with this requirement.
3. Account Registration
3.1 You must provide accurate, current, and complete information when registering an account.
3.2 You are responsible for maintaining the confidentiality of your login credentials.
3.3 Any activity conducted through your account will be deemed your responsibility.
3.4 Only one account per person is permitted.
4. Responsible Gambling
4.1 We are committed to promoting responsible gambling. If you feel you are losing control of your gambling, please seek help through resources such as BeGambleAware (begambleaware.org).
4.2 You may set deposit limits, loss limits, or request self-exclusion by contacting customer support.
5. Deposits and Withdrawals
5.1 All transactions must be conducted in GBP (£).
5.2 Minimum deposit and withdrawal amounts may apply.
5.3 We reserve the right to verify your identity before processing withdrawals.
5.4 Withdrawals may take up to 5 business days to process.
6. Bonuses and Promotions
6.1 All bonuses are subject to specific terms and conditions, including wagering requirements.
6.2 Bonuses are limited to one per person, household, IP address, and device.
6.3 Any attempt to abuse bonuses may result in the forfeiture of bonus funds and/or account suspension.
7. Game Fairness and RNG
7.1 All our games use Random Number Generator (RNG) technology to ensure fairness.
7.2 Our games are regularly tested and audited by independent testing agencies.
8. Prohibited Activities
8.1 Collusion, cheating, or use of automated systems (bots) is strictly prohibited.
8.2 Any suspected fraudulent activity will result in account suspension and possible legal action.
9. Privacy Policy
9.1 Your personal data will be handled in accordance with our Privacy Policy, which complies with the UK General Data Protection Regulation (GDPR).
9.2 We will not share your information with third parties without your consent, except as required by law.
10. Liability
10.1 We are not responsible for losses or damages arising from your use of our services.
10.2 The Casino will not be liable for any interruptions, delays, or errors in gameplay or website performance.
11. Complaints and Dispute Resolution
11.1 If you have a complaint, please contact our customer support team.
11.2 Unresolved disputes may be escalated to an independent alternative dispute resolution (ADR) body.
12. Amendments
12.1 We reserve the right to modify these Terms and Conditions at any time.
12.2 Any changes will be communicated through the website and will take effect immediately.
13. Governing Law
13.1 These Terms and Conditions are governed by the laws of England and Wales.
13.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].
By registering and playing at [Casino Name], you confirm that you have read, understood, and agreed to these Terms and Conditions.